How Do I Start The Returns Process: Simple 3 steps, Once your parcel is delivered, you have up to 14 days to try on and return your item. 1. Email us to get our latest returns address with your order number even if you have returned before, we are growing and our warehouse address is subject to change. Customer@badsocietyclub.com 2. Add a note in your parcel with Name & order number 3a. Send the item back to us with the courier of your choice. We advise tracked shipping. 3b. If you are prompted to add the parcel value, please put the item value of the parcel as $20 or under. Please feel free to contact us about returns at firstname.lastname@example.org Terms and conditions Items must be in original condition with tags attached to be refunded. Any items that are not in return condition will be refused a refund Please allow 7-10 business days for us to process your return once it is received by our fulfilment centre. *Bad Society Club is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. Any items that have a duty tax charge will not be refunded make sure you mark the item value under $20 when shipping returns to avoid this happening to you. We offer returns up to 14 days after your delivery date. For Hygiene reasons, swim wear, shapewaer and bodystocking items are non refundable. Sale items are also non refundable, please contact our Customer Care team via E-Mail At Customer@badsocietyclub.com with your Name & Order Number and returns tracking number. Please track your return before contacting. Please note all returns have a $4 re-shelving fee All our returns go through in depth checks to ensure that we do not re-shelf a faulty or dirty item.