FREE Shippinng On Orders Over $150

FAQs

Can I cancel my order after I've made a purchase on the website? 

 

No, all orders are final, orders cannot be cancelled, please be careful and check your details before paying for your order.

Our Upsell post purchase discount is for customers that already have 1 existing order which was placed in the last 25 minutes, if you try to cancel your order and reorder with the discount, all of your orders will be cancelled and you will lose all of your items.

How do I return or exchange an item? - Our Guarantee.

We have a 14 day refund policy that starts only when your package arrives at your doorstep. 

We accept returns for undamaged items within 14 days to guarantee customer satisfaction. 

Please contact our support team at customer@badsocietyclub.com and we'll get back to you within 24 hours to assist you with the process. 

 

What types of Payment do you accept? - All Standard Payments.

We accept all Payments by Visa, Mastercard & American Express

Shop Pay, Apple Pay, Paypal

 

What are your shipping options? - Limited by volume.

We offer standard and express shipping to all of our customers. Check our shipping page for more details on shipping times depending on your location. 

 

What if my order arrives damaged? 

In the case that your order arrives damaged or broken, please contact us within the first 7 days of receiving the order. 

 

Where do you ship from?

Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go. 

Primarily we ship our from fulfilment centres in the USA or United Kingdom. 

 

Can I get a refund on my Sale items?

No, unfortunately we do not offer refunds on items purchased in any sale this includes using a discount code at checkout for your purchase.

 

Customer Service Email?

Please Email - Customer@BadSocietyClub.com 

Customer Service Hours 

Mon - Fri

5PM - 11PM EST

please allow up to  2 working days for a response, we do not respond to customer service enquiries via DM