How Do I Start The Returns Process:
You have 21 days to return your order.
Return are easy, just follow the 3 steps below:
2. Add a note in your parcel with Name & order number
3a. Send the item back to us with the courier of your choice. We advise tracked shipping.
3b. If you are prompted to add the parcel value, please put the item value of the parcel as $20 or under.
Please feel free to contact us about returns at firstname.lastname@example.org
Terms and conditions
Please allow 7 business days for us to process your return once it is received by our fulfilment centre.
Please keep your proof of postage and/or return tracking number when shipping back your returns.
We offer returns up to 21 days after your delivery date. For Hygiene reasons, swimwear, shapewear and bodystocking items are non refundable. All orders placed during our black friday Sale are non refundable.
Returns have a $4 reshelving fee that will be deducted from your refund
Unapproved returns will be discarded. All our returns go through in depth checks to ensure that we do not re-shelf a faulty or dirty item.