Returns & Refunds (main)

How Do I Start The Returns Process:


You have 21 days to return your order.

Return are easy, just follow the 3 steps below:

1.  Click Here To Start Your Return

2. Add a note in your parcel with Name & order number

3a. Send the item back to us with the courier of your choice. We advise tracked shipping.

3b. If you are prompted to add the parcel value, please put the item value of the parcel as $20 or under.


Terms and conditions


Please allow 7 business days for us to process your return once it is received by our fulfilment centre.

Please keep your proof of postage and/or return tracking number when shipping back your returns. 

We offer returns up to 21 days after your delivery date. For Hygiene reasons, swimwear, shapewear and bodystocking items are non refundable. All orders placed during our black friday Sale are non refundable.

For further help please contact our Customer Care team via E-Mail At with your Name & Order Number and returns tracking number. Please track your return to see if it has been delivered to our warehouse before contacting.

Returns have a $4 reshelving fee that will be deducted from your refund

Unapproved returns will be discarded. All our returns go through in depth checks to ensure that we do not re-shelf a faulty or dirty item.

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